Privacy Policy

Effective Date: October 1, 2025

This Privacy Policy (“Policy”) describes how Lashlux Dubai (“Company,” “we,” “our,” or “us”) collects, uses, stores, and protects personal data of individuals (“you,” “your,” “user,” or “customer”) who access our website, purchase our products, or use our services. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy.

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Information We Collect

We may collect and process the following categories of personal data:

• Identification and contact information such as name, email address, phone number, billing and shipping address.

• Transaction data such as payment details, order history, and booking records.

• Technical data such as IP address, browser type, device information, and cookies.

• Usage data regarding how you interact with our website, including pages visited and features used.

 

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Performance of a contract, to provide goods and services you request.

• Legitimate interests, to improve our services, secure our systems, and market our offerings.

• Legal obligations, to comply with applicable laws and regulations.

• Consent, when you explicitly agree to receive marketing or promotional communications.

 

Purpose of Data Collection

We use personal data for the following purposes:

• To provide, manage, and fulfill orders and bookings.

• To communicate with you regarding appointments, services, or products.

• To process payments securely through authorized third-party providers.

• To personalize user experience and improve website performance.

• To send promotional offers, updates, and newsletters (subject to consent).

• To comply with regulatory and legal requirements in the United Arab Emirates.

 

Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. However, we may share information with:

• Service providers such as payment processors, delivery and logistics partners, and IT support providers.

• Regulatory authorities when disclosure is required by applicable law or government authorities.

• Business transferees in the event of a merger, acquisition, or sale of assets.

 

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Once retention is no longer necessary, we will securely delete or anonymize the data.

 

Data Security

We implement appropriate technical and organizational measures to safeguard personal data against unauthorized access, disclosure, alteration, or destruction. While we take reasonable precautions, we cannot guarantee absolute security of data transmitted online.

 

International Data Transfers

If your data is transferred outside the United Arab Emirates, we will ensure that such transfers are conducted in accordance with applicable data protection laws and that adequate safeguards are in place.

 

Your Rights

Subject to applicable law, you have the right to:

• Request access to your personal data.

• Request correction or deletion of your personal data.

• Object to or restrict the processing of your personal data.

• Withdraw consent to receive marketing communications.

• Lodge a complaint with a competent data protection authority.

Requests may be submitted to us at [Insert Business Email].

 

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and deliver personalized content. You may disable cookies through your browser settings; however, certain website features may not function properly without cookies.

 

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices, policies, or content of such third-party sites. Users are encouraged to review the privacy policies of external websites before providing any personal data.

 

Amendments to this Policy

We reserve the right to update or amend this Privacy Policy at any time. Updates will be posted on our website with a revised “Effective Date.” Continued use of our services after changes constitutes acceptance of the updated Policy.